Section A
short conversation
11. C) He cannot get access to the assigned book。
12. A) She will drive the man to the supermarket。
13. C) Tidy up the place。
14. A) The talks can be held any day except this Friday。
15. A) He understands the woman’s feelings。
16. D) She has to invite David to the party。
17. C) Many students find Prof. Johnson’s lectures boring。
18. D) Assemble a computer。
long conversation
19. B) It requires him to work long hours。
20. D) It demands physical endurance and patience。
21. D) In a hotel。
22. B) Paying attention to every detail。
23. A) The pocket money British children get。
24. C) It often rises higher than inflation。
25. B) Pay for small personal things。
Section B
Passage 1
26. B) District managers
27. D) The important part played by district managers
28. B) Fifty percent of them were female
29. B) He was not gender sensitive
Passage 2
30. C) Ask to see the manager politely but firmly
31. D) You can’t tell how the person on the line is reacting
32. D) Stick to the point
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