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考研網(wǎng)校 模擬考場 考研資訊 復習指導 歷年真題 模擬試題 經(jīng)驗 考研查分 考研復試 考研調(diào)劑 論壇 短信提醒 | ||
考研英語| 資料 真題 模擬題 考研政治| 資料 真題 模擬題 考研數(shù)學| 資料 真題 模擬題 專業(yè)課| 資料 真題 模擬題 在職研究生 |
投訴信
開頭:自我介紹,交代投訴內(nèi)容,表明本信的目的和要求
正文:說明情況,講清利害,分析利弊。告訴對方你因此受到的傷害或不便,提出解決問題的建議,表明希望如何處理。
結(jié)尾:表達希望問題得到迅速恰當解決的強烈愿望。希望盡快得到滿意的答復。
常用句型:
I am writing to you to complain about….
I am writing to express my dissatisfaction with/at…
I beg to call your attention to the fact that…
I wish to refer you to an incident which occurred…, calling for some remedial action.
I very much regret to have to inform you that…
I am totally/completely disappointed/upset to find…
I find it awful/quite distressing that…
My experience in…on…(date) shocked me. I can hardly put up with it.
There are some problems with the … that I wish to bring to attention. For one thing, there is…. For another, ….. I can hardly stand/bear/tolerate/put up with it any more.
To improve the situation/solve the above problem, it is advisable for you to take the following measures:…
I look forward to a day when we could really enjoy a more efficient service.
I hope that the above situation will be improved as soon as possible.
If it is not properly settled, I would ask you to give my money back, or I would complain to the Consumer’s Association.
I request you to be kind enough to solve the problem as soon as possible.
應注意:
禮貌用詞,不能過激。
提出希望/要求,句型要多樣化。
反映問題集中,不要聯(lián)想其他。
Ex. 1
Last Saturday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manager of the restaurant and offer your suggestions on this problem.
國家 | 北京 | 天津 | 上海 | 江蘇 |
安徽 | 浙江 | 山東 | 江西 | 福建 |
廣東 | 河北 | 湖南 | 廣西 | 河南 |
海南 | 湖北 | 四川 | 重慶 | 云南 |
貴州 | 西藏 | 新疆 | 陜西 | 山西 |
寧夏 | 甘肅 | 青海 | 遼寧 | 吉林 |
黑龍江 | 內(nèi)蒙古 |