道歉信
開(kāi)頭：簡(jiǎn)單交代對(duì)何事進(jìn)行道歉。
正文：解釋事情發(fā)生的原因，消除誤會(huì)或矛盾。
結(jié)尾：再次表示遺憾何歉意，表明愿意補(bǔ)救的愿望，提出建議或安排。
常用句型：
I must apologize to you for…
I am very sorry that..
I regret to inform you that I will not be able to…
I am afraid what I have done has caused many inconveniences to you.
I sincerely hope you understand that I offended you quite unintentionally.
I believe you can understand that I have not intended to hurt you.
I owe you an apology.
It is my fault.
I am to blame for this unpleasant thing.
Please pardon/excuse/forgive me.
I sincerely hope that you will kindly accept my apologies.
I will try my utmost not to make such a stupid mistake again.
I trust the settlement of the matter will meet your wishes.
I hope you will kindly forgive my lapse of attention.
I am so sorry to have put you to/into so much trouble.
應(yīng)注意：
事情原委要解釋清楚。
說(shuō)明情況與理由，實(shí)事求是，簡(jiǎn)明扼要。
態(tài)度誠(chéng)懇。
用詞委婉，語(yǔ)氣溫和，得體。
Ex.
You have invited a friend over to have dinner with you one night, but just before the dinner you received an urgent phone call from your office and you had to leave immediately. Write a letter of apology to your friend.
